Commercial use with updates and basic support
- Commercial use for all Netgate appliances with pfSense Plus for life
- Software updates
- Best-effort SLA
- Email/portal zero-to-ping support 24/7/365
- OEM available
Support overview
Our goal is to minimise disruption to your business by providing you with the right level of customer support from the company behind pfSense+ software.
Note:
Support is sold per installation. Only installations with a valid support subscription are covered.
TAC subscriptions are ONLY available for pfSense+. If you have pfSense CE, you must migrate before you can request support.
TAC subscriptions are non-refundable.
Learn more about this support subscription on the official Netgate website.
Software
pfSense Plus software offers the
performance, flexibility, reliability and business assurance you expect from leading secure networking applications:
- Flexible options for third-party applications
- Proven management mechanisms
- Proven reliability
- Full support for business assurance
At a fraction of the cost of proprietary alternatives, pfSense Plus software is the perfect solution. Popular use cases for pfSense Plus include load balancing, traffic shaping, captive portal, UTM device, DNS/DHCP server, IDS/IPS, failover WAN and many more.
When renewing, please specify NDI from the dashboard. 
